This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website. At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited. This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website. This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site. This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
The installer was excellent. Knew exactly what the trouble was and thoroughly explained it to me before going to work. He was personable, courteous, conscientious and well mannered. He went right to work, had all replacement parts and completed work in surprisingly good time and everything functioned properly when he finished.
Door looks and works great! Everyone from Steve Skaflestad who gave me the estimate, to the girls in the office (Lauren and Christina) were very helpful. Technicians (Keith Paldino and Paul Salstead) did a great job installing the door and making sure everything was cleaned up. We were very happy with the service that Precision Door supplied. Thank you!
Door looks and works great! Everyone form Steve Skaflestad who gave me the estimate, to hte girls in the office (Lauren and Christina) were very helpful. Technicians (Keith Paldino and Paul Salstead) did a great job installing the door and making sure everything was cleaned up. We were very happy with the service that Precision Door supplied. Thank you!