This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website. At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited. This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website. This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site. This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
A job well done by technician. I would recommend your company to others with confidence that their job will be well done, also. Thank you for your emergency service!!
I had called Saturday morning and it was finished on that day. It was great t ohave it all done so quickly. The phone calls were nice and friendly! I appreciated the option of waiting or coming a new day. (I picked waiting). She was very nice and the repair man was great.
Mike was the consumate professional. He took time to explain products and process. He was extremely thorough. I felt at ease from beginning to end. After he left, I was confident in his work. We will continue to use Precision and recommend to our friends.
It was so easy to get my garage door repaired. It broke on Sunday and it was fixed by 10:00 AM Monday. Damien was very helpful and informative. I would highly recommend Precision and would use them again myself in the future.
Steve: I would like to thank you and your staff for fixing my garage door. I would like to compliment your business as follows;
1. Telephone directory add, one of the best!
2. You and the girls in your office for answering the phone politely and extremely pleasant.
3. I would like to thank Jim Dean for calling and being very prompt and for doing an excellent job.