This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website. At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited. This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website. This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site. This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
Service man did an outstanding job. Explained everything-couldn't be happier. Most definitely will use your service again. Would be happy to recommend to our friends.
The man is kind, courteous and amazing. I have never seen anyone know his job like this gentleman does! He is fast, does a good job and is very neat. It was a pleasure to have him working for us. We will call him to do work on any home that we own.
Mostly satisfied, would have been excellent if I could have unlocked door when I returned home after being away from the house for approximately 1 1/2 hours. When the technician returned to fix the problem, it was within a reasonable time frame and fixed the problem quickly. Thank you!
I had the pleasure to get serviced by your company. The receptionist was cordial and helpful in getting me service that same day. The technician was wonderful, knowledgable and a skilled worker. He was extremely thorough and trustworthy. It's not easy finding good people today. You have two. Thank You