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Read what people are saying
about Precision Garage Door in:

Red Bank, NJ

Precision Garage Door of Central & South Jersey
has received 32 reviews, averaging 4.80 Stars:
Review:

Have use them in the past, they're always prompt, courteous and solve the problem the first time
Pam Shultes
Brian Service Provided:
Garage Door Repair
Technician:
Review:

Very happy with the install. Quick and professionally done. Love the Door Opener. Much quieter than the old one.
joanne masco
Brian Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Not sure why we were asked to place a review, but will take the opportunity to express the below average customer service that we received today. We hired Precision about a month ago for an emergency issue that ended up being two new spring replacements. After the job, we noticed that our door was hitting the center rod as it opened and closed. We don't recall noticing this for the 7+ years that we had our door, but honestly can't say 100%. I called Precision to see if the new springs were installed correctly, figuring it might have been an issue with their install. I was told that the tech that did our spring job would come out and we secured an 8-10am slot, but was assured we had the first appointment so it would be around 8am. I planned to go to work late based on this appointment. Come the day of service call, there was no word from the tech or the office. At 9:15, I decided to call. The operator had to call the tech to find out where he was. She came back onto the line to inform me that he was held up at the office and would be at our house in 60 to 90 minutes. Needless to say, I was not happy, but at this point I was going to be late for work anyway, so I kept the appointment. 70 minutes later I get a call from the tech (who was not the guy that did the initial job) who tells me he is 15-20 minutes away. Great! Nice to feel like the customer's time is actually worth something! He arrives, looks at the garage door and tells me that it could not have been the install of the new springs that were causing the door to hit the center rail. It had to be there before they worked on the job. Since he didn't do the job, how would he know that, but I had no choice but to take him for his word. Of course, they could fix it for me, but at a cost. No thanks! My biggest issue with the poor service is the fact that they were late for the service call and that if it was as cut and dry that this problem could not have been caused by the new spring install, why wouldn't the operator (who claimed it probably just needed an adjustment) check with a tech prior to taking the appointment. It would have save me from wasting a morning and honestly, would have save them a waste of a service call. Would I use them again, I don't know.
Pete sparaco
Service Provided:
Broken Garage Door Spring Repair
Review:

Very pleased with your service. The serviceman was especially helpful And patient with my questioning. He is an asset to your company. Pat Lundy
pat lundy
Brian Service Provided:
Garage Door Opener Repair
Technician:
Review:

Sorry but I will have to stand with a 2 star rating until the job is completed! Your Tech was a very nice person, it is just a shame that he realized he didn't have the right parts (springs) to do the job, after working on it for 3 hours. Now I am facing a wait of 7 days with my wife's car sitting outside with a weather forecast of the coldest temps we have seen in many years! Mama ain't gonna be happy so Papa ain't happy!
Ron McClelland
Cody Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Very happy with the service provided by James. From initial install to service calls, he always provides courteous service.
John Griller
Jim Service Provided:
Garage Door Repair
Technician:
Review:

Cody did a wonderful, thoughtful job installing my new opener. The telephone customer service was excellent!
Ellen Kozlowski
Cody Service Provided:
Garage Door Opener Install
Technician:
Review:

Richie was fantastic. Very knowledgeable and friendly. Thank you for a great job.
Todd Kunego
Service Provided:
Garage Door Repair
Review:

Your representative, Richie was very prompt and knowledgeable!! We're very satisfied with our garage door repair.
Alfred Walling
Service Provided:
Garage Door Repair
Review:

My experience with Precision was excellent. They were on time and cleaned up nicely when they were done. One panel on the original door had a small dent and they replaced it within a timely manner. The technicians were very pleasant.
Megan Knice
Tony Service Provided:
Install Garage Doors
Product:
Garage Doors
Installer:
Review:

Prompt, efficient, courteous. Brian is a very likeable guy.
Sheila Nolen
Brian Service Provided:
Garage Door Opener Install
Technician:
Review:

Gary is a very nice young man. He explained everything to me and then did a good job. Would call you again if necessary.
Elizabeth Egan
Service Provided:
Garage Door Repair
Review:

Good job.
Kopa Group
Tony Service Provided:
Install Garage Doors
Installer:
Review:

As usual, all done to perfection. Rich was wonderful to deal with! Thanks for promptness
Al Fazio
Service Provided:
Broken Garage Door Spring Repair
Review:

Excellent Service!
Evelyn McCann
Service Provided:
Broken Garage Door Spring Repair
Review:

The technician arrived in a timely manner, was courteous, professional and explained what needed to be done to repair my door He completed the repair in a timely manner and explained the one year warranty that came with the repair. I would definitely consider using Precision again if I have a garage door need
Dennis McCarthy
Service Provided:
Garage Door Repair
Review:

I was impressed from the phone call and time set up with same day service. The technician was really curious and prompted with completing the job.
William Melms
Service Provided:
Garage Door Repair
Review:

The service was excellent.
Helen Stanley
Service Provided:
Garage Door Repair
Review:

Good Job.
Faith Hook
Brian Service Provided:
Garage Door Repair
Technician:
Review:

Brian was very helpful as I had a question and he called me right back promptly and advised me what to do. Very pleased.
Kay McGloin
Brian Service Provided:
Garage Door Repair
Technician:
Review:

Service man did an outstanding job. Explained everything-couldn't be happier. Most definitely will use your service again. Would be happy to recommend to our friends.
Jacob Bloom
Brian Service Provided:
Garage Door Repair
Technician:
Review:

Thanks for a great job!
Carl P.
Service Provided:
Garage Door Repair
Product:
Springs
Review:

John did a great job installing my garage door. I am happy with the finished product.
Frank S.
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

happy with install
Margaret G.
Service Provided:
Install Garage Doors
Review:

We dealt with two excellent technicians. We will recommend your service to others.
Frank S.
Service Provided:
Garage Door Opener Repair
Product:
Springs
Review:

The man is kind, courteous and amazing. I have never seen anyone know his job like this gentleman does! He is fast, does a good job and is very neat. It was a pleasure to have him working for us. We will call him to do work on any home that we own.
Thomas W.
Service Provided:
Garage Door Repair
Product:
Cables
Review:

Mostly satisfied, would have been excellent if I could have unlocked door when I returned home after being away from the house for approximately 1 1/2 hours. When the technician returned to fix the problem, it was within a reasonable time frame and fixed the problem quickly. Thank you!
Ms. Trezza
Rick Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Thank you.
Tom K.
Jim Service Provided:
Garage Door Repair
Technician:
Review:

Completely satisfied, great job!
Dan Furrevig
Rick Service Provided:
Garage Door Repair
Technician:
Review:

Excellent service-very pleased with the service from start to finish.
Mary Jo Reilly
Jim Service Provided:
Garage Door Repair
Technician:
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