This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website. At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited. This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website. This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site. This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
Rick is an asset to your company. He really knows his job and his experience shows. I will be calling again should I need any repairs. Also the girls in the office taking your calls are courteous and helpful as well.
Very good job. I was very satisfied with work done. This was a bit of a challenge due to high ceilings and loft above the door, but Richie did a very good job to complete the installation of the door opener.
Quick, knowledgeable, courteous and quality work-what more could a customer deserve. Technician (Richie) evaluated problem, provided options, and completed the job in just over 30 minutes. Others can take a lesson from his/your service.
Thank you so much for all your hard work! Richie was punctual, kind, professional and fair. He explained everything and made sure I was comfortable with the repairs before he left. Thank you so much!
I contact Precision after doing research & made a appointment. Rick called to advise the time, arrived and within a short time had inspected the door. Rick showed me the worn parts and reviewed my options and pricing. I choose econ. rebuild and Rick completed the work and tested the door then went over all repairs again. Very professional, polite and certainly knows his business. All parts needed were in truck, cleanup was done and a good job completed start to finish.
This company worked with me on price and found a reasonable solution to a problem I had with obsolete technology in tortion springs through a Wayne Dalton door. Excellent work and service with a smile.
Thank you! I can't say enough to compliment the service we received. The two different women I spoke with on the phone were so helpful, understanding, and got the job done. Your technician, Jim, was friendly and professional. I can't thank all of you enough for the excellent team work resulting in a very happy customer!!
Completely satisfied. Very friendly, knowledgeable & professional person. A nice change from some of the oddballs that have turned up at my house for other work. Thank you sincerely.
Service man was very knowledgeable in product. Installed new door opener with safety cables (which we did not have before). I am very satisfied with his workmanship.