This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website. At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited. This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website. This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site. This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
I just wanted to say that when Damien showed up at my house he really took charge of things. He came in with a great deal of confidence about what he was doing along with a solid knowledge on everything technical to statistics. I was really impressed with his enthusiasm and solid work ethic which went far beyond what you normally see.
To be honest, wish I did not need your service. However, since I did was most impressed with the prompt and total service your company provided. Your Technician, Damien, explained everything he was doing. I would certainly use Precision again and I would request Damien.
We had our garage door by your tech last week, and I wanted to say that he was extremely nice and great at his job. It was such a nice change to deal with a copany that you can actually count on! Thank you!
Garage doors were fixed within 2 hours of phone call. The service men who came out were very professional, quick, clean and knowledgable. Would call again.
Very professional. Appreciated that he called to let us know when he was coming about an hour before his actual arrival.
He was able to do the repair (more of a "quick fix" to get us back up and running again!), and made a recommendation to install a new garage door opener. We haven't done it yet - but when we do decide to do it, we will definitely use Precision and request Damien to do the work.