This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website. At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited. This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website. This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site. This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
I am extremely happy with my new garage door opener. Precision has great service and products. I made the right decision in choosing Precision to install my garage door opener.
Just wanted to send you a thank you note. The new doors are great, the service was wonderful, the technicians professional and courteous, and everything that was stated to me was in fact realized. Thank you
Called ahead. Arrived on time. Brian gave excellent service. He was friendly and knowledgeable. Kept to his price quote. Did the repair job quickly and completely. Thanks Brian. I would recommend him and Precision to anybody asking for a reference.
This is the second time in the course of several years since we have owned our home that Rick Jones has provided service on our garage door. He is courteous, efficient, and very good at explaining the problem and presenting solutions to fit our budget. Very pleased with your service.
Dear Owner and Team,
You should be very proud of your business. Your service is courteous, professional, and you offer fair prices. Your engineers are great! You keep your promises and times of delivery.
It is our pleasures being your customers!!!
Richie did a fantastic job rebuilding my two doors. Thoroughly professional job and extremely efficient. A great guy all around and I'm extremely pleased with the results.
He answered all my questions and gave me a complete description of all my options. He worked carefully and quickly and cleaned up every piece of packing material. I would ask for him for future calls.