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Read what people are saying
about Precision Garage Door

Precision Garage Door of Central & South Jersey
has received 9 reviews, averaging 3.00 Stars:
Review:

The Technican (Gary) was pleasant & professional and the work was completed in a timely fashion (FIVE STARS for Technican) Springs have a 5 year warranty But..... You were an un-excusable 6 1/2 hours late, and since I made the appointment on Tuesday, you were actually 11 1/2 hours late because I should have been the 1st customer, not the last. I spoke with your customer service 4 times, and they never spoke about the extra Center Bearing, Hardware, & Disposal fees. So the $90 service fee savings was only a net savings of $22
Larry Drayton
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Installers were efficient and professional. Cleaned up nicely. Scheduling is subpar. Was first told in the morning and then was pushed to afternoon. Finally showed up at 4:30. I had to sit home all day.
Frank Lam
Tony Service Provided:
Install Garage Doors
Product:
Garage Doors
Installer:
Review:

Generally pleased with your service. However, when I called for service I think it would have been nice to do some basic troubleshooting over the telephone. It turns out the electric eye was misaligned and a diagnostic was shown on the opener. I was never informed of this when the door opener was installed in 2012. The service call was unnecessary. But, the Technician was very polite and helpful
Richard Cambron
Brian Service Provided:
Garage Door Opener Repair
Technician:
Review:

Overall, good service and good product. However, when installer came he charged me an extra $50 to slide a few bikes and a bed frame to the back of the garage. I understand why the service fee exists for certain situations - but this was silly and from my perspective an overcharge of $50.
Stephen Roma
Tony Service Provided:
Install Garage Doors
Product:
Garage Doors
Installer:
Review:

My appointment was Tuesday from 9 to 12. Your tech. showed up at 1 P.M. I didn't get call from anybody that he is running late. I didn't get an apology either. I was disappointed with lack of customer service. Your tech. did do a good job of removing a old garage door and installing a new garage door.
Chandra Para
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Please understand: on the whole I was very pleased with the work that Richie did when installing a new (replacement) garage opener. He was very professional and efficient. He also called me in advance to tell me he was on the way. The only complaint I had centered on the $35 extra fee he charged, apparently for "miscellaneous work". He was vague when he explained it and what he wrote on my bill did not clear. I am troubled by this for two reasons. First and foremost, when hc quoted me a price, he gave me a price which I assumed included everything, the opener, the installation, the cleanup, etc. He made no reference to any additional charges. (Note: I had a coupon and he honored this by not charging $89 for the service fee). This $35 additional fee just sort of came out of nowhere. Second, I could even put this aside, except that Richie really did not complete the job. He explained to me that the notch in the beam through which the belt drive ran did not have enough clearance on the one side. He further indicated that he could not do this, because he did not have a saw to widen the notch in the wood. He just left it at that; he never asked me if I had a saw that he could use. I did not raise the issue further, because he seemed to be in a hurry to leave; I guess he had to move on to his next job. (As an aside, why did he not have a saw in his van?) In light of the above, I do request a refund of this extra $35 fee, along with the associated sales tax on this amount. I have one other comment, this one related to your company. I appreciate this on-line opportunity to provide feedback. Interestingly, Richie also gave me a survey postcard which I could fill out and mail back. If you want people to take the time to provide you feedback, it seems that the least you can do is provide a postage-paid card or envelope. Don't make me fill out the survey form and then have to search for a stamp to mail it to you. One last point. Your records probably show "Brad" Ulshafer. Apparently the lady I spoke to who made the appointment heard "Brad" rather than "Fred". Thank you for considering my comments.
Brad Ulshafer
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

I called Christmas Eve and was told service would be between 10AM and 2PM. When no one arrived I called office twice and both times was told technican was running late. I did explain that we had plans to attend Chritmas Eve mass with my grandsons at4PM and the only reason I agreed to the service was that I was told it would be before 2PM. Unfortunately, my husband had to miss going to mass with our grandsons as the technican arrived after 4. Repair was made satisfactorily. It was very quiet the first few days but is now making a slight banging noise when operating.
Nancy Kelly
Rick Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

I would love to give more stars, as the technician was very professional and courteous, however the time frame promised us was between 8 and 12 and the service man never called until 12:15 to tell me he'd be there by 12:45. I took the morning off from work to wait for him and then needed to take even more time. Also, he was not able to sync the opener with my car, he left it for us to do ourselves, possibly because we had to leave before he was finished the job.
Bill St. Clair
Brian Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Technician:
Review:

Rapid response once we got the right day! Unfortunately the programming of the car remote did not take so you had to come back. Phone conversation with Rick allowed us to put a "band aid"on the problem until he could return.
Doug N.
Rick Service Provided:
Garage Door Repair
Technician: