Garage Door FAQ
Hearing some weird noises? Want to learn more about how Precision operates? It’s perfectly normal to have a lot of questions when you’re thinking about installing a new garage door or having one repaired.
We’ve compiled a list of our most frequently asked questions for your convenience. If you don’t see your questions answered, please give us a call!
Reach us at 732-366-5082 or Schedule an Appointment
Why Choose Precision Door Service of Central Jersey?
Because we treat your home like it’s our own. From your first call to the final walkthrough, we focus on doing the right thing- showing up on time, communicating clearly, and recommending only what truly makes sense for you and your budget.
We’re a locally owned, fully insured team serving Monmouth, Ocean, Mercer, and Middlesex Counties since 2000, with locations in Brick and Milltown. Our technicians are fully trained before they ever take a call, and we use the highest quality parts in the industry backed by strong warranties.
Whether you need garage door repair, a new garage door or opener, or new entry, storm, French, or patio doors, you can expect service that’s consistently described by our customers as quick, professional, and personable- because earning your trust matters more than making a sale. Don’t just take our word for it, check out our reviews! Financing is also available through GreenSky (subject to credit approval).
Are you licensed, bonded, and insured?
Yes. We will gladly provide you with the appropriate documentation and we have an A+ rating with the BBB and have been accredited since 4/25/2006.
Do you hire full time employees or use subcontractors?
Precision Door Service of Central Jersey garage door technicians and installers are always full-time employees – not subcontractors. They are professionally trained by the best in the industry and can repair, service or install any garage door system. They arrive at your home in clearly marked Precision Door trucks, wearing Precision Door clothing, with business cards, and our employees’ photos and biographies can be found here!
Can you help me with my broken garage door after hours?
Yes. We offer 24-hour emergency service.
Do you do commercial work?
Yes, we service commercial garage doors under 12’ high that move along a track. We do not service roll-up garage doors.
Which Garage Door Opener Brands Do You Repair?
We repair most major garage door opener brands, including LiftMaster, Genie, Craftsman, Chamberlain, and more. If your opener needs to be replaced, our technicians carry LiftMaster and Genie models on our trucks for fast, convenient replacement. We’ll also help you choose the right opener based on your garage door’s size and weight and the features you want, so you get the best fit for your home. No matter what, we’ll get your garage door back up and running as quickly as possible.
How often should I have my garage door serviced?
Your garage door is the largest moving part in your home and is typically used every day. Over time, garage door parts can wear out and break, creating potential safety problems.
Although you should perform monthly safety checks and maintenance to your garage door system, an annual Tune-Up from a trained garage door system technician can keep your door operating safely and smoothly for a long time.
Which garage door springs do I have?
You have either torsion springs or extension springs. You’ll see torsion springs located above your garage door mounted on a metal tube/shaft and they have cone-shaped ends. Extension springs run along the tracks on both sides and usually have looped ends. See comparison images and find out more: https://www.precisiondoor.net/torsion-and-extension-springs
When Should I Get My Springs Replaced?
Your garage door’s springs are arguably the most important and most dangerous part of your door. Springs wear out over time. When springs break, injury can result.
If you have an older garage door, have your springs inspected by a professional technician and replaced if needed. If your door has two springs, a trained service technician should replace both, even if one is not broken. This will not only prevent any damage caused by the breaking of the second spring but also keep your door working efficiently.
Most springs are rated for about 10,000 cycles. Precision Garage Door installs only the highest quality springs that are rated for up to 30,000 cycles.
Remember, springs are under very high tension, and adjustment or repair should only be performed by a garage door professional.
When Should My Cables Be Replaced?
Visually inspect the cables that attach the spring system to the bottom brackets on both sides of the door. If these cables look frayed or worn, they are in danger of breaking, which can cause injury. Due to the dangers associated with high spring tension, these cables should be replaced only by a trained technician.
Why is my garage door shaking when it opens or closes?
Find out the possible reasons and preventions as to why your garage door is shaking when it opens and closes. Click here to learn the facts and solutions on Garage Doors.
What other dangers should I be aware of?
Your garage door is one of the largest and heaviest moving parts in your home. A few simple checks can improve safety, catch issues early, and help you avoid more costly repairs.
- Test the auto-reverse monthly: Place a 2×4 on the floor under the door and close it. The door should touch the wood and reverse.
- Check the safety sensors: Keep the photo-eyes clean, aligned, and free of obstructions.
- Keep kids away from controls: Store remotes out of reach and don’t let children play with the door.
- Never walk under a moving door: Wait until the door is fully open before passing through.
- Don’t DIY springs or cables: These parts are under extreme tension—leave repairs to trained professionals.
- Watch for warning signs: Loud noises, jerky movement, frayed cables, or a door that won’t stay open are signs it’s time for service.
Concerned about your door’s safety? Call us to schedule a professional inspection and tune-up.
Do You Offer Any Specials or Discounts?
We sure do! We have discounts for military, senior citizens, and first responders every day. We also offer specials for new garage doors, new openers, and services! Learn more about our discounts here.