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Gary
Average: 4.96 stars
Gary's Bio:
Gary has been married for 14 years and has 4 children. He enjoys spending time with his family and friends. His interests include bowling and softball.
Marlboro, NJ
Sayreville, NJ
The tech rep, Gary, was a pro and very pleasant. We needed to have springs and safety cables replaced. I called Precision after receiving a coupon in the mail. I give the service call and job a 5 star rating.
- Edward Morgan
Product:
Toms River, NJ
Good service and knowledgeable service person
- ronald ehrlich
Marlboro, NJ
Very pleased with the service the job was done to repair the garage door . I give the technician a 5 . Saw article in advertising paper.
- john liberi
Pemberton, NJ
The Technican (Gary) was pleasant & professional and the work was completed in a timely fashion (FIVE STARS for Technican) Springs have a 5 year warranty But..... You were an un-excusable 6 1/2 hours late, and since I made the appointment on Tuesday, you were actually 11 1/2 hours late because I should have been the 1st customer, not the last. I spoke with your customer service 4 times, and they never spoke about the extra Center Bearing, Hardware, & Disposal fees. So the $90 service fee savings was only a net savings of $22
- Larry Drayton
Product:
Monroe, NJ
Gary was amazing efficient, honest and explained what the problem was so that I understood - He also explained basics of what and how the problems i had with my garage door is caused. I would call Gary back should i need help with the other garage doors
- Gauresh Patel
Product:
Jackson, NJ
We contacted Precision because they performed work for us before and are very happy with past experiences. Gary diagnosed the problem quickly, explained what needed to be done to repair the opener, performed the repair quickly and made any adjustments to ensure the door would open and close correctly. Would not hesitate call and use Precision in the future if needed.
- Beverly Deligny
Franklin Park, NJ
Gary helped us get new opener installed and he was very helpful, explained all components and charges. He was real helpful and personable guy.
- Satish Velanki
Product:
Jackson, NJ
I contacted Precision because they appeared to have a great reputation in the community. Their technician Gary arrived on time, diagnosed the problem, and gave me several options to repair my door. I didn't accept the lowest cost option, but it was offered to me. He repaired the door, adjusted the opener, lubricated and performed maintenance on the entire mechanism, and took the time to speak with me to make sure I was satisfied with everything. Honestly, the door and opener operate BETTER than when we moved into the home 2 years ago. Based on my experience, I would recommend Precision for any overhead door needs. Also, based on this experience, I don't think I will need to contact them ever again for this door. The repair was that good! And that is EXACTLY what you want...
- Craig
Brick, NJ
So impressed at how fast you came. Gary was excellent and explained everything to me that needed fixing and when he was done showed me what he had installed. Excellent job!!!!! Definitely 5 stars.
- Mary ann Shukalo
Product:
Brick, NJ
5 stars
- Nick Haines
Product:
Princeton, NJ
Gary was prompt and very helpful!! Gave good advice and was very knowledgeable. He did his work quickly and efficiently, but took his time to show me how everything worked. We have used Precision for many years for all our garage door and opener repairs. We our very happy with the company and service. Highly recommend them!! 5 stars!
- David Misiura
Product:
Point Pleasant, NJ
Called them at 12:30 on a Saturday. The technician was here by 4:30. Not only was my problem taken care of but the technician pointed out a couple of areas that could lead to future problems. I'm very happy with the state of the repairs and the expertise of the technician. I will certainly use Precision again.
- Mark Stigliano
Product:
Red Bank, NJ
Not sure why we were asked to place a review, but will take the opportunity to express the below average customer service that we received today. We hired Precision about a month ago for an emergency issue that ended up being two new spring replacements. After the job, we noticed that our door was hitting the center rod as it opened and closed. We don't recall noticing this for the 7+ years that we had our door, but honestly can't say 100%. I called Precision to see if the new springs were installed correctly, figuring it might have been an issue with their install. I was told that the tech that did our spring job would come out and we secured an 8-10am slot, but was assured we had the first appointment so it would be around 8am. I planned to go to work late based on this appointment. Come the day of service call, there was no word from the tech or the office. At 9:15, I decided to call. The operator had to call the tech to find out where he was. She came back onto the line to inform me that he was held up at the office and would be at our house in 60 to 90 minutes. Needless to say, I was not happy, but at this point I was going to be late for work anyway, so I kept the appointment. 70 minutes later I get a call from the tech (who was not the guy that did the initial job) who tells me he is 15-20 minutes away. Great! Nice to feel like the customer's time is actually worth something! He arrives, looks at the garage door and tells me that it could not have been the install of the new springs that were causing the door to hit the center rail. It had to be there before they worked on the job. Since he didn't do the job, how would he know that, but I had no choice but to take him for his word. Of course, they could fix it for me, but at a cost. No thanks! My biggest issue with the poor service is the fact that they were late for the service call and that if it was as cut and dry that this problem could not have been caused by the new spring install, why wouldn't the operator (who claimed it probably just needed an adjustment) check with a tech prior to taking the appointment. It would have save me from wasting a morning and honestly, would have save them a waste of a service call. Would I use them again, I don't know.
- Pete sparaco
Manasquan, NJ
5. The gentleman who gave me the quote was great. The woman on the phone was efficient + professional. So far, great experience. The price was fair. Looking forward to my install.
- chris meagher
Product:
Spotswood, NJ
Thanks for sending Gary. He was professional, friendly, and explained things so that I could understand. 5 star service.
- Judy Vinci
Manalapan, NJ
Gary was great. Knew actually what was wrong and had it fixed within 30 minutes.
- Lisa Ambrose
Product:
Howell, NJ
Your technician Gary Lewis was very meticulous and professional and took the time to perform the installation of 2 new openers without taking any shortcuts. i am a very satisfied customer.
- Ward Ladeau
Product:
Kendall Park, NJ
I was very satisfied with the service from Precison for repairs and upgrading of my garage doors. My rating would be a 5.
- John Whipple
Product:
Freehold, NJ
Gary was very courteous and professional. He did a fantastic job of fixing our garage door it no longer shakes when we try to open it. Thanks Gary!
- violeta salon
Product:
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GARY WAS VERY PROFESSIONAL AND QUICK AS WELL AS CLEARLY EXPLAINED THE ISSUE AND RESOLUTION.
- Dominic Grosso
Product:
Englishtown, NJ
Excellent service. I called when my garage door would not close and Gary was at my home within an hour and took care of the problem quickly and professionally. I highly recommend Precision.
- ira cohen
Piscataway, NJ
Hi still waiting for my receipt, service was good more expensed that I expected.
- Magaly Freyre
Matawan, NJ
HAD MR. GARY LEWIS FOR A REPAIR CABLE AND FOUND HIM TO BE MOST COURTEOUS AND EFFICENT AND WOULD NOT HESITATE TO RATE HIM AS 5 STAR. GOOD JOB!!!!
- John Curran
Product:
Somerset, NJ
Gary, our technician, alerted us as to his arrival time and was both friendly and professional. Five stars for timely arrival.
- Rowland
Hightstown, NJ
Service was prompt and the technician was great in identifying and fixing the problem quickly. I would definitely recommend Precision Door.
- Bob G
Toms River, NJ
I have used Precision previously, and had a good experience then as well. I needed someone "in the know" to take a look at my garage doors and help me with a couple small problems. They came promptly, in fact, the same day I called, I was scheduled, serviced and completed. Highly recommended in my book!!!
- Steve Teitelman
Long Branch, NJ
Great job. Timely and quick. Did full inspection. Very friendly.
- Steven Goldberg
Marlboro, NJ
He was thorough, knowledgeable and did a great job repairing 2 doors that were in poor condition.
- Marcus Hadden
Skillman, NJ
Job was done to my satisfaction. Your technician Gary was extremely nice and courteous and did an excellent work.
- Shubhendra Varma
Product:
(609) 879-4171
(609) 879-4171(732) 964-9773
(732) 964-9773(732) 391-4199
(732) 391-4199(732) 719-4666
(732) 719-4666Office: (732) 836-9090
225 Chambersbridge Rd
Brick, NJ 08723
Office: (732) 960-2775
100 Ryders Ln
Milltown, NJ 08850
Licenses
NJ License #13VH00929100
If you are looking for service in Camden, Gloucester, Salem, Cumberland, Atlantic, Burlington, or Cape May County please visit:
precisiondoor
southjersey.com
Gary is an asset to your business. He is courteous, professional and a concerned technician.
- Dominick & carol Botte