This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website. At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited. This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website. This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site. This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
Rick performed job well and made proper recommendations, will be purchasing new door in 2012. Rick has very good knowledge of commercial doors. Recommend sending technicians knowledgeable about commercial doors, as first technician had limited knowledge. Please commend Rick for a job well done!
I found Precision on the internet. They came quickly, the two guys that worked on my door were proficient, skilled and friendly and I got a system that works faster and better.
your tech damien was excellent he did a great job neat and fast my only negative comment was that you guys are really expensive 440.18 for a repair!!i was in no mood to shop around i just wanted it fixed overall i was pleased.
My experience with Precision was a very positive one except for the price of the repair. The technician explained the repair to me and completed the repair in a timely manner. Price was my only issue.
They arrived on time and were able to complete the job in a timely manner. They were very professional. I was very pleased that I had picked them to do the job.
Service was fast! Called at 08:45, tech was on site by 09:05. Tech was knowledgeable, friendly, and neat. Repair was completed quickly but correctly. Prices were a little steep, however an accurate estimate was completed prior to any work beginning.