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Brian - General Manager

Brian - General Manager
Office Team
Reviews: 575
Average: 4.96 stars
Brian - General Manager has received 575 reviews, averaging 4.96 Stars:

Brian - General Manager's Bio:

Born and raised in Brick, NJ, Brian brings to Precision his patience, years of experience in the service industry and outstanding customer service skills. His pleasant demeanor and positive attitude mixed with his belief of teaching and not simply selling always results in a satisfying service experience. Brian looks forward to meeting new people and sharing with you his knowledge of garage door safety. In his spare time, he enjoys spending time with his family and listening to all different kinds of music.

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We used them in the past and found them to give excellent customer service and caring.

- Marie and anthony Scalise

A Response from: Steve

Thank you for your review & 5-star rating!

Brian - General Manager Service Provided:

Install Garage Doors


Product:

Garage Doors


Office Team: Brian - General Manager
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service! Friendly, competent workman. Garage door works like new. Thank you!

- Keith Bourgault

Brian - General Manager Service Provided:

Garage Door Repair


Product:

Springs


Office Team: Brian - General Manager
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

..

- Robert Motzenbecker

Brian - General Manager Service Provided:

Garage Door Opener Repair


Office Team: Brian - General Manager
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fast, excellent and well-priced! Will use again and definitely will recommend!!

- Dominque Bouley

Brian - General Manager Service Provided:

Garage Door Repair


Office Team: Brian - General Manager
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

On time and very polite. Knew what the problem was promptly and fix with out a problem. Gave me hints on what to look for next time if same problem happens again. Thanks for the service

- Elaine Salto

Brian - General Manager Service Provided:

Garage Door Opener Repair


Office Team: Brian - General Manager
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Talk about great service. Brian came out the same day I called. He told me exactly what was wrong and said he could fix it right away and he did. Great job Brian!

- Lourdes Wood

Brian - General Manager Service Provided:

Broken Garage Door Spring Repair


Office Team: Brian - General Manager
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Way to hot, but teach was here. Minimal issue. Tech was professional and courteous. Would call on them again if needed.

- Carol Dye

Brian - General Manager Service Provided:

Garage Door Repair


Office Team: Brian - General Manager
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brian showed up today after our former technician promised to call us back and never did. He diagnosed the problem, offered several solutions and made the installation/replacement in a quick, efficient manner. He explained everything to us and made sure we knew how to operate all of the keypads and remotes. We were very impressed and would highly recommend Brian/Precision to anyone who needs their garage doors replaced, repaired or installed.

- Colleen Lambert

Brian - General Manager Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Office Team: Brian - General Manager
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We have a small garage and garage door and Precision provided an excellent solution. They customized the door opener to work perfectly without the door slamming to the ground when closing. The best part of the service was that Brian corrected the original installers errors on the door hinges and rollers, all of which were on backwards. He truly went above and beyond with his level of service. A great job, a knowledgeable and experienced installer, great communication, too. I would confidently recommend this group to anyone! Thank you!

- Laura Burgess

Brian - General Manager Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Office Team: Brian - General Manager
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent! Courteous service on the phone, prompt response, knowledgeable technician and reasonably priced. Received courtesy phone call when tech was on the way. Had keypad installed on my garage door and could not have been more pleased. Highly recommend.

- Jeanne Fasano

Brian - General Manager Service Provided:

Garage Door Opener Install


Product:

Remotes / Keypad


Office Team: Brian - General Manager
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called Precision after 5 p.m. on 7/09/2019 after my garage door broke while closing it. The woman who took my call was very accomodating and arranged to have someone out first thing next morning. Brian called me tge next mirning and arrived at my home 10 minutes after he placed the call. He quickly and competently assessed the issue. We discussed options of repair vesus replace and I decided to totally replace my 34 year old garage door at a cost that was just very slightly more tgan what it woukd have been to repair and update my old door. He was VERY knowledgeable, got my door in safe working order until the new door can be installed, and showed me how to secure the door. I highly recommend this company.

- Jane Sullivan

Brian - General Manager Service Provided:

Garage Door Repair


Product:

Garage Doors


Office Team: Brian - General Manager
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brian came out for the service call. He was on time. He was friendly, knowledgeable and an excellent technician. He identified the problem. Presented what steps he was going to take to solve the problem and provided me with maintenance tips to prevent the problem from happening again. Precision is my garage door repair company and the company I will recommend to friends and neighbors. Great company and staff. Very pleased.

- Matt Kowalski

Brian - General Manager Service Provided:

Garage Door Repair


Office Team: Brian - General Manager
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Steve, first let me say I chose Precision because I noticed some of my clients had used Precision. I am very happy with your service people, the professionalism and ontime service. We also thought we liked the door and opener installed in Jan 2019. Unfortunately, it has been serviced two times already...first the one part had broken thru the wallboard and Tony replaced and all seemed good. this weekend a terrible noise and door would not open then did but would not move. House now cannot be secured. It was Sunday but husband was leaving for work and I had to also leave, but I did not and waited for serviceman. Again lovely man, Dave, but we had to pay a service charge of $200. This for a 6 mos old garage door seems ludicrous. I realize it is Sunday, but realtors work on Sunday. Dave asked if there had been a power shutoff. Last week we had one for 2 hours on my street. But the door has been working 5 days and we go in and out. The motor recognized the change over all those days, no? Dave had to reset it and said if it had not been a sunday, there would be no charge. All of this does not make sense to me but if this will occur each time there is a power loss.........even 2 weeks later, that should probably be a disclosure in your instructions given to customers. we were happy initially , we thought and I did give a great review. I am disappointed now and honestly don't know what I will do in future. When clients ask us for various recommendations, they tell us if they are unhappy. Again we are happy with your servicemen but frankly would not have to see them so frequently. 2x in 6 mos is frightening.Our last door lasted over 20 years. I do plan on writing Liftmaster, maybe it is their products fault.

- Terree Goble

Brian - General Manager Service Provided:

Garage Door Opener Repair


Office Team: Brian - General Manager
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brian was very professional in handling the problem I had called for service on. In addition he pointed out a problem I had with my other garage opener and also fixed that as well

- Sy Levine

Brian - General Manager Service Provided:

Garage Door Repair


Office Team: Brian - General Manager
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was very pleased for the fast same day service by Precision Door Service. Brian the service tech gave me options to choose from in my repair service. He was very professional. My dog liked him too!

- Milvi Weiner

Brian - General Manager Service Provided:

Broken Garage Door Spring Repair


Office Team: Brian - General Manager
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great company! Today was the first time I used their service and can’t say enough good things about them. I couldn’t open my garage to get my car out due to broken torsion spring. I called at 8:00 am and by 11:00 am their very excellent technician Brian was working on my problem. There customer service was excellent and everyone I spoke with was courteous, helpful and informative. Especially Brian! I wouldn’t hesitate to recommend them and they are definitely my garage door company. Thanks Precision!

- William Knapp

Brian - General Manager Service Provided:

Broken Garage Door Spring Repair


Office Team: Brian - General Manager
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Prompt same day service

- Robert Harris

Brian - General Manager Service Provided:

Garage Door Repair


Office Team: Brian - General Manager
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very helpful, friendly and quick garage door service: 5 out of 5! This was service on an existing set of 2 garage doors. We will definitely use them again if and when needed.

- Mary & Sam Grove

Brian - General Manager Service Provided:

Garage Door Opener Repair


Product:

Remotes / Keypad


Office Team: Brian - General Manager
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision honors their warranty without hassle! I had all new springs, cables, pulleys, and rollers installed 4 years ago and was given a 10-year warranty on all parts. 4 years later, one of the springs broke. Brian came out with a helper in training to perform the service. I showed him my receipt and the broken spring - as well as the cable that got some damage when the spring broke. They got right to work replacing both springs and the damaged cable. I just had to pay the $89 service fee and I feel like I got a door hardware "refresh". After the 10-year warranty is up I will not hesitate to call Precision should the door fail - even though I now have the Precision "green" springs and they look like they will last a very long time. Also wanted to mention that when I called for service (on a Sunday) not only did I get live person to talk to, they were willing to come out the next day. I did get a call that Monday notifying me that the original tech was running late due to a tech calling out sick, so I rescheduled to another day. Employees were polite and professional - both on the phone and the techs that came out to do the work.

- Lee

Brian - General Manager Service Provided:

Broken Garage Door Spring Repair


Office Team: Brian - General Manager
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Always great service. Not the first time we’ve used this company.

- Grace & anthony Adedoyin

Brian - General Manager Service Provided:

Broken Garage Door Spring Repair


Product:

Remotes / Keypad


Office Team: Brian - General Manager
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Side track bent. Called for service. Brain came out and replaced track. He replaced the bad track and noticed top panel had some creases. He also ordered a new panel. Brain handled himself very professionally. Door was in warranty and there was no charge. We are pleased!!

- Al Federico

Brian - General Manager Service Provided:

Garage Door Repair


Office Team: Brian - General Manager
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service performed was great and timely. The only surprise was the $90 service fee. Talking with the person booking the appointment I was not told that was an additional fee and thought I was paying $90 less. The service was good enough and they came out to the house so fast, I still may use them again.

- John Keleher

Brian - General Manager Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Office Team: Brian - General Manager
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I have been using Precision for 30 years. They installed garage doors in 2 of my homes. When repairs are needed they are prompt and professional. This time I needed remote replacements. Brian was wonderful. Thank you !

- Avivah

Brian - General Manager Service Provided:

Garage Door Opener Install


Product:

Remotes / Keypad


Office Team: Brian - General Manager
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Happy to recommend Precision Door! Professional, punctual and accommodating, they were able to fix my door on the same day I called. As opposed to another well known local door company that strung me along for a week and then flaked on an appointment. This company is great.

- Elizabeth Swikart

Brian - General Manager Service Provided:

Garage Door Opener Repair


Office Team: Brian - General Manager
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Quick response- very professional- always hire them!

- John Carfagno

Brian - General Manager Service Provided:

Garage Door Opener Repair


Product:

Belt Drive Garage Door Opener


Office Team: Brian - General Manager
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very reliable company. Quick repair of electric eye wire.

- Halice Rubin

Brian - General Manager Service Provided:

Garage Door Repair


Office Team: Brian - General Manager
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision were with us very quickly. Brian was the Technician. The service was quick, precise and courteous. Brian explained what the issue was and how long it would take to fix, and that's exactly what happened. They turned up when they said they would, and fixed the door perfectly. I would use them again and recommend to anyone.

- David Clarke

Brian - General Manager Service Provided:

Garage Door Repair


Product:

Springs


Office Team: Brian - General Manager
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brian was friendly, informative and on time. He showed me the different doors and I picked one out.

- Joel Engoran

Brian - General Manager Service Provided:

Install Garage Doors


Product:

Garage Doors


Office Team: Brian - General Manager
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent, professional and honest.

- Kathy Hopkins

Brian - General Manager Service Provided:

Garage Door Opener Repair


Office Team: Brian - General Manager
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service (5 stars), Brian was extremely helpful, knowledgeable & frank. Precision is highly recommended by me to all friends & family.

- Martin Goukassoff

Brian - General Manager Service Provided:

Garage Door Repair


Office Team: Brian - General Manager
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(732) 964-9773

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(732) 391-4199

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Ocean County

(732) 719-4666

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Precision Door Service of Central & South Jersey
Office: (732) 836-9090
225 Chambersbridge Rd
Brick, NJ 08723

Licenses

NJ License #
13VH00929100

If you are looking for service in Camden, Gloucester, Salem, Cumberland, Atlantic or Cape May County please visit:

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southjersey.com