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Precision honors their warranty without hassle! I had all new springs, cables, pulleys, and rollers installed 4 years ago and was given a 10-year warranty on all parts. 4 years later, one of the springs broke. Brian came out with a helper in training to perform the service. I showed him my receipt and the broken spring - as well as the cable that got some damage when the spring broke. They got right to work replacing both springs and the damaged cable. I just had to pay the $89 service fee and I feel like I got a door hardware "refresh". After the 10-year warranty is up I will not hesitate to call Precision should the door fail - even though I now have the Precision "green" springs and they look like they will last a very long time. Also wanted to mention that when I called for service (on a Sunday) not only did I get live person to talk to, they were willing to come out the next day. I did get a call that Monday notifying me that the original tech was running late due to a tech calling out sick, so I rescheduled to another day. Employees were polite and professional - both on the phone and the techs that came out to do the work.

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Jim was great! The company had excellent customer service and I would call them again in a heartbeat.

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Jim is a skilled technician and a very nice person. I forgot to give him the coupon from valpac. Sally Detjen

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Always great service. Not the first time we’ve used this company.

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Hello Steve. let me just say to you that your company is really incredible. My Garage door springs broke, I called and you had a technician out the next day. You stood by your 5 year warranty covering an install I had done 4 years ago by your company Precision . The Tech that came out was Jim Deen he was the same tech that serviced my door 4 yeas ago. Wow I cant say enough good things about this guy, He's gentleman and a true technician. he answered every question I had and showed up on time, & explained to me how to maintain the door. I give you five stars confidently keep up the good work. & take care of employees like Jim. Thank you!!!

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Love these guys, always on time with quality work !

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excellent and prompt service. thank you.

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Side track bent. Called for service. Brain came out and replaced track. He replaced the bad track and noticed top panel had some creases. He also ordered a new panel. Brain handled himself very professionally. Door was in warranty and there was no charge. We are pleased!!

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rick jones did a great job. spent as much time as needed to resolve the problem. very happy with the service and on time arrivel

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The service performed was great and timely. The only surprise was the $90 service fee. Talking with the person booking the appointment I was not told that was an additional fee and thought I was paying $90 less. The service was good enough and they came out to the house so fast, I still may use them again.

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Prompt courteous service. The price was reasonable. Would definitely use this company in the future.

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Today, my new garage door was delivered and installed. Your technician, Mark, arrived on time and was very professional and personable. The new door looks great and works well. Thank you for the great job.

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I have been using Precision for 30 years. They installed garage doors in 2 of my homes. When repairs are needed they are prompt and professional. This time I needed remote replacements. Brian was wonderful. Thank you !

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Saw your tutorial on YouTube and called for a very squeaky garage door. Didn't expect same day service and Rick came within the appointment window. He diagnosed and repaired two things that were causing the squeak and replaced an ineffective keypad. Price was very reasonable which was told to me before any work was performed and he was finished in an hour and half. Will definitely recommend Precision and use them again!

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The technician was knowledgeable and kind. I was very satisfied with the whole experience so far.

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Your Tech Rick, was a pleasure to work with... he had the answers to always of my questions ! Kudos

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Cody installed extension and safety cables. He also adjusted something he noticed separate from the repair, which made the movement of the garage door smoother and quieter. He was on time, professional, friendly, answered all of my questions, the repair was done quickly and well. I would give a rating of 5.

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I was so pleased with how professional Precision was from the first consult all the way to the day of installing of my garage doors. My technician called to let me know when he was on his way, and had the job done so fast! He was a pleasure to deal with. I would 100% recommend Precision for any garage door needs.

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Happy to recommend Precision Door! Professional, punctual and accommodating, they were able to fix my door on the same day I called. As opposed to another well known local door company that strung me along for a week and then flaked on an appointment. This company is great.

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Absolute best service staff and overall company. Quick response, professional installations and follow up. No need to shop around. Prices fair, quality overall.

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Quick response- very professional- always hire them!

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Very reliable company. Quick repair of electric eye wire.

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Very satisfied with the service got from precision garage door. Rick Jones is very good & knowledgeable technician.

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I called u guys cause my door broke this morning and my fiancé called me at 5am that it fell on the car. So while I was driving home to see the damage I seen ur truck in rt 70 and called you guys up. Cody was very professional and honest of what he inspected on my door and answered any questions I had.

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Precision were with us very quickly. Brian was the Technician. The service was quick, precise and courteous. Brian explained what the issue was and how long it would take to fix, and that's exactly what happened. They turned up when they said they would, and fixed the door perfectly. I would use them again and recommend to anyone.

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I called Precision Door this morning around 9 - it was around 9 degrees .... mainly to make an appointment for a repair. But I was pleasantly surprised to have someone at my home by the way 11:30! I did feel bad since it was so cold but “Jim” figured out what was the problem and replaced a cable. He was extremely pleasant and I told him I felt bad since the temp was crazy. He just smiled and said “that’s okay, that’s what we do!” So thank you Jim and Precision Door for getting my garage door operating correctly so fast! Very much appreciated.

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5 stars....Reliable, expert work. I definitely recommend Rick! Thank you.

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Cody was most helpful and provided sound advise. I had him look over my garage door to doubly make sure nothing needed to be replaced, since it was installed a number of years ago. Luckily it's still in very good shape. I appreciated his honesty. Sincerely, Ann Marie Briscese

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I’ve used Precision in the past and I appreciate their quickness to respond and repair my issues. Cody was quick to diagnose the problem and repair it. He was polite and professional.

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Great service! Jim Dean called and came before the scheduled time. He fixed the problem quickly and efficiently.