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about Precision Door Service in:
Hightstown, NJ
Precision Door Service of Central & South Jerseyhas received 34 reviews, averaging 4.90 Stars:
Hightstown, NJ
Hightstown, NJ
Precision garage door service gave me excellent service today. The technician Steve called prior to arriving, allowing me time to secure my pets. Steve arrived and immediately diagnosed the problem. Steve was a professional, taking the time to explain to me the reason I was having the issue with the garage door. Steve gave me options for the repair and afterwards fixed the problem. Thank you for an amazing service Today.
- Madhya Mikros
Hightstown, NJ
I must again relate how throughly pleased I am with Precision Garage Door Service. Our garage door needed an adjustment, so I called and made an appointment. Seth (who originally installed the new doors) called me prior to his arrival to inform me he was on the way. He arrived earlier than expected and in short time had fixed the problem with the door. This company stands behind their product and are the consumate professionals. It is always a pleasurable experience from their office personnel to their service techs. Thanks again for the great service.
- Bob Dickie
Hightstown, NJ
Steve has been amazing. A true, customer-oriented professional. He resolved my problem pronto in a way that I was actually happy to part with my money. Should I ever need anything else to get done with my garage doors, I'll contact Precision Door Service without any hesitation.
- Zoltan Egel
Hightstown, NJ
Torsion spring broke on one of my doors - called Precision and was able to get an appointment the same day. Steve called before arriving and he was on time, professional, courteous and efficient! Spring was replaced and the door opener hooked back up and all adjusted within 30 min. Great service and reasonable prices!
- Roger
Hightstown, NJ
Precision is one of the best companies that I’ve ever worked with. They are extremely knowledgeable, professional, and reliable. My garage door spring had broken the night before, and it made it impossible for me to get my car out of the garage. I called them first thing the next morning, and they scheduled me for that same day, in the afternoon. Soon, Brian Jr. arrived, and had just what was needed. He went to work right away, and in just a little over a half hour, had the spring replaced and the door back in operation. He is a true professional, and a really nice person. I feel extremely fortunate that I called Precision, and I would highly recommend them for any overhead garage door repair.
- Richard Baumann
Hightstown, NJ
Thanks Steve for such a fantastic job! Totally professional: on-time, called me when he was on his way over, and walked me through different option to come up with the best solution for me. With parts over 20 years old, it was time to replace the garage door openers, and all the hardware as well. I could tell right away he is very experienced and knowledgeable. His work was of the highest quality, with dedication to detail. Very much appreciated!
- Chris Rosenberger
Hightstown, NJ
Cody was great. Very knowledgeable and fast.
- Tom Dilger
Hightstown, NJ
Great Experience. Jim was very nice and professional. He explained the entire process and provided different options for us to decide.
- Osvaldo Vidal
Hightstown, NJ
I've used them before and was pleased with the service received.
- Bonnie Stanley
Hightstown, NJ
They inatalled my garage door originally. Extremely professional. Don is a professional and well mannered. I'd recommend using them for any garage door installation or repair. Oh. They are very fast!!! Thank Don Great job.
- Paul Clemente
Hi Paul, thank you very much for taking the time to leave this review! Don is a knowledgeable & great technician! We will certainty pass on your kind words to him.
Product:
Hightstown, NJ
Fast response and scheduled for next day. Fixed quickly & professionally.
- Robert & susan Fajgier
Hightstown, NJ
Don was very professional. Clearly explained options and recommended that both springs be changed. Will be calling Precision for any future needs.
- Puneet Mehta
Hightstown, NJ
Excellent service fast and efficient.
- Melissa Zisa
Hightstown, NJ
Technician was very knowledgeable, caring, considerate and the work performed was done promptly and to my complete satisfaction. Door springs and related hardware were replaced and door now functions very well and much more quieter.
- Steven Romm
Hightstown, NJ
The company was very responsive. Jim was very courteous and efficient. I would recommend your company to other neighbors.
- Raymond Goslin
Hightstown, NJ
Your service is fast, your employees providing the service and making the appointments are courteous and the work is completed in a professional maner. I appreciate that the same person has come on the service calls when I have needed a service call.
- Lorali Totten
Hightstown, NJ
Hey Steve, Brandon, was Prompt professional and extremely helpful...
- Paul Clemente
Hightstown, NJ
Brian was very knowledgeable and knew exactly what needed to be done. The job was completed within the hour.
- Diane Krzysiak
Hightstown, NJ
Gary has been at my house many times and is fantastic. I would highly recommend Precision because of Gary and his customer service. My only complaint is that my fix yesterday took all of 2 minutes as my sensors were not lined up correctly causing my door not to close on it's own. For someone like myself that has used your company a few times over the past years and has recommended your company to some of my neighbors, I wish that your techs had some empowerment with service calls like mine. At the end of the day I am happy it was an easy fix, but $90 is hard to swallow when you are a repeat customer. I do undestand he had to travel to my house and you have to pay him an houry rate, but maybe meet a customer like me with some sort of discount to say thanks for calling us, part of this one is on us. You cover you costs and I get alittle wow treatment when least expected.
- Mathew Cropsanese
Hightstown, NJ
Excellent service!! We called because our door was broken and had gotten your number from a friend. You promised to have it fixed between 4-8, but with unforeseen issues, you could not get to me until 9, but all was taken care of. Cody was great!!!! Will always recommend your company.
- Robin Picker
Hightstown, NJ
Service was prompt and the technician was great in identifying and fixing the problem quickly. I would definitely recommend Precision Door.
- Bob G
Hightstown, NJ
Nice work.
- Larry Haddock
Hightstown, NJ
Armando was a very good and efficient worker. I would recommend him anytime.
- Oscar Hopkins
Hightstown, NJ
Please understand: on the whole I was very pleased with the work that Richie did when installing a new (replacement) garage opener. He was very professional and efficient. He also called me in advance to tell me he was on the way. The only complaint I had centered on the $35 extra fee he charged, apparently for "miscellaneous work". He was vague when he explained it and what he wrote on my bill did not clear. I am troubled by this for two reasons. First and foremost, when hc quoted me a price, he gave me a price which I assumed included everything, the opener, the installation, the cleanup, etc. He made no reference to any additional charges. (Note: I had a coupon and he honored this by not charging $89 for the service fee). This $35 additional fee just sort of came out of nowhere. Second, I could even put this aside, except that Richie really did not complete the job. He explained to me that the notch in the beam through which the belt drive ran did not have enough clearance on the one side. He further indicated that he could not do this, because he did not have a saw to widen the notch in the wood. He just left it at that; he never asked me if I had a saw that he could use. I did not raise the issue further, because he seemed to be in a hurry to leave; I guess he had to move on to his next job. (As an aside, why did he not have a saw in his van?) In light of the above, I do request a refund of this extra $35 fee, along with the associated sales tax on this amount. I have one other comment, this one related to your company. I appreciate this on-line opportunity to provide feedback. Interestingly, Richie also gave me a survey postcard which I could fill out and mail back. If you want people to take the time to provide you feedback, it seems that the least you can do is provide a postage-paid card or envelope. Don't make me fill out the survey form and then have to search for a stamp to mail it to you. One last point. Your records probably show "Brad" Ulshafer. Apparently the lady I spoke to who made the appointment heard "Brad" rather than "Fred". Thank you for considering my comments.
- Brad Ulshafer
Product:
Hightstown, NJ
Excellent. Was neat and clean. Good job.
- Sonia Agrawal
Hightstown, NJ
John did a great job. He answered all of my questions. He was courteous and very professional. I am very pleased.
- Ellen Karch
Hightstown, NJ
Brian was well-informed, friendly, and able to answer all my questions. He knows your product and was able to match it to my requirements. Personality plus and then some. It goes a long way in obtaining a paying customer and keeping them for future purchases. Really nice job, Brian!!!!
- Ellen Karch
Product:
Hightstown, NJ
Richie was a very pleasant person. Very neat and well prepared. Thank you.
- Myrtle Pleskun
Hightstown, NJ
Excellent service. Richie was a really helpful technician and he did a wonderful job for us.
- Gahan Pandina
(609) 879-4171
(609) 879-4171(732) 964-9773
(732) 964-9773(732) 391-4199
(732) 391-4199(732) 719-4666
(732) 719-4666Office: (732) 836-9090
225 Chambersbridge Rd
Brick, NJ 08723
Office: (732) 960-2775
100 Ryders Ln
Milltown, NJ 08850
Licenses
NJ License #13VH00929100
If you are looking for service in Camden, Gloucester, Salem, Cumberland, Atlantic, Burlington, or Cape May County please visit:
precisiondoor
southjersey.com
Steve came to our home. to diagnose the unusual problem we were having with our Garage Door. He was very knowledgeable and helpful. He explained the entire problem and what needed to be done, step by step. He fixed our problem very efficiently and our Garage Door is working perfectly.
- Eric Milgrim