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Precision honors their warranty without hassle! I had all new springs, cables, pulleys, and rollers installed 4 years ago and was given a 10-year warranty on all parts. 4 years later, one of the springs broke. Brian came out with a helper in training to perform the service. I showed him my receipt and the broken spring - as well as the cable that got some damage when the spring broke. They got right to work replacing both springs and the damaged cable. I just had to pay the $89 service fee and I feel like I got a door hardware "refresh". After the 10-year warranty is up I will not hesitate to call Precision should the door fail - even though I now have the Precision "green" springs and they look like they will last a very long time. Also wanted to mention that when I called for service (on a Sunday) not only did I get live person to talk to, they were willing to come out the next day. I did get a call that Monday notifying me that the original tech was running late due to a tech calling out sick, so I rescheduled to another day. Employees were polite and professional - both on the phone and the techs that came out to do the work.

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Great Service. Prompt and reliable Very knowledge and courteous service personnel (Cody). Would recommend them to anyone

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Job was installed very well. Installer was precise and did an excellent job in very short time.I would highly recommend this company.

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The technician arrived 3 hours after my call for service. He found the problem with my garage opener immediately and fixed it. He also showed me what to do should this minor problem occur in the future.

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I must admit that when I saw the high ratings I was a bit skeptical. But I was very wrong ! You need more stars !! 5 is not enough ! The work was performed in one of the most professional manners I have EVER experienced, no joke ! You have a new customer for life ! It was simply amazing, kudos to Brian ! If you need garage door repair call this company, you will not be sorry you did.

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Rick is amazing! We had smoke coming out of our garage door opener and Rick stayed late to get it replaced. We couldn't have asked for more!

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I've used Precision before and was happy, so I called Precision this time. Jim came,checked the garage door and found the problem right away. He fixed the door and I was back in business. Thank you.

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Fast & Accurate. Rick Jones rocks!

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Rick Jones did an excellent job aligning my garage door He is professsional , knowledgeable and courteous . I would strongly recommend him and company

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I am very very happy that I replaced my Garage doors. Precision technician did an outstanding job. Thanks for him. Everything in the Garage is new equipment.

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Bracket holding springs to wall became loose. Brandon saw the problem and replaced the old springs and added reinforcement. He was very courteous and professional and checked the unit for proper operation. I was very impressed with the service.

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Excellent service and good price

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Called for service on Saturday for a broken spring. I was advised that unable to respond until Monday given a time slot. Well before time spot advised by tech he was on his way. Tech inspected door and replaced damaged parts. Made sure all was in working order before I made payment. Very happy with service and will use again.

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So happy with Precision. They were on time, work was done promptly and efficiently.

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Tony was very polite and completed the work in a timely fashion. Door looks great!

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Precision is very Genuine, Reliable, with good technicians and prompt service. Their price are very reasonable. The technicians are very knowledgeable and quick in services. I recommend and give 5 Stars rating. we enjoyed having their services and satisfied.

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Thanks for the repair of the broken cable. My input is to have a yearly check for any loose or weak spring or cable, so we can further damages and this is very dangerous if the broken cable or spring swing into the person close to the garage.

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Outside of being late by an hour, Brian was excellent in doing his work. If he is being delayed, he should contact the customer and tell him that he is being delayed. He explained everything to me and made recommendations to maintain the door.

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Nice job.

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Was pleasantly surprised to have someone respond to my telephone call on Jan 1, 2015 and even more pleased to be able to schedule repairman visit for the following day. This was important because of plans to be away from home for vacation starting Jan 3. Cody, the technician was all one could ask for and resolved our Keypad issue promptly and professionally. Definitely 5 stars. Will never look elsewhere for gagarge door help.

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Thank you.

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Armando is a professional in every way. Job looks great. On time and no fuss. Thanks you sir.

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Good job replacing my springs. Excellent!

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Nice job.

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Tony Aparicio did a great job. He was very courteous and knew what he was doing. I was not 100% pleased with Brian.

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Excellent service and installation. Tony is a bright organized installer!

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I am pleased with the work the technician has done on my garage door.

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Tony & Armando were very courteous and took time to explain the door functions, and answered all my questions.

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Job well done.

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Excellent worker. We are the Dellapolla's from Edison, NJ. We called your company because our garage door was not working, Gary came, saw what was wrong, fixed it and we were very satisfied with him. Good work Gary.