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about Precision Door Service
Precision Door Service of Central & South Jerseyhas received 23 reviews, averaging 1.00 Stars:
Trenton, NJ
Toms River, NJ
After doing a small repair, the service person promised a 5 year warranty but failed to provide a receipt saying specifically “5 year Warranty”! I’ve been repeatedly asking for that receipt with the five year warranty on it. I’ve received three duplicate receipts, saying nothing about a five year warranty. The office staff and the installer have been passing. The book back-and-forth To me, This is unacceptable.
- Michael Faranda
Farmingdale, NJ
Quote obtained had NJ Sales Tax included. IN NJ a garage door installation is considered "Capital Improvement" and exempt from sales tax. (NJ Tax Topic Bulletin S&U-2) Wonder how many other people have paid sales tax here without knowing
- Jackie Fisher
Barnegat, NJ
Very disappointed, used them once before and was very pleased back in 2020 had a complete new opener installed less then 600. Today wanted spring and cables replaced maybe maximum 100. In materials, they quoted $925 plus tax ???? I’m not seeing how that’s helping by such an outrageous price on a repair I can buy a new garage door complete cheaper, needless to say I wish them luck but will never use them again. Just another company that does not value the customer other then reaching deep into their pockets, 5 minutes here cost me 105 for a service charge ???? how pathetic is that
- Sal Ponticello
Product:
Howell, NJ
The sales representative was very pleasant and knowledgeable. I did advise her that I had gotten other quotes from other companies and wanted to know if they were able to beat the competition. Her response was that only a manager can decide that and left me with an outrageous quote. The sales rep never called the manager while being on site and requested me to send the quotes via email. Well, I guess I won’t be using this company.
- Juan Velarde
Matawan, NJ
Michael came to my house on monday to check my key pad not working .. my husband was home , he said nothing is wrong , works fine , when i came home tuesday nite couldnt get in … tried more then once husband had to come down an open for me..wasted $99
- Karen Frusciante
This customer is now happy!! They came back and replaced key pad at no charge!! Thankyou Jim
Comment from: Karen FruscianteThis customer is now happy!! They came back and replaced key pad at no charge!! Thankyou Jim
Beach Haven, NJ
Got the same doors and openers installed for almost half the price. Don’t use Precision use Bella Doors
- Second estimate
Sorry to hear that we didn't earn your business. We try to be as competitive as we can in the current market. We try to be fair with our pricing and price match competitors written quotes if it is apples to apples and not a clearance sale. Unfortunately we were not given the opportunity to see the specs on the door or opener that you ultimately purchased.
I'm deeply disappointed with the service I received. The technician didn't even look in detail to identify the problem. He gave me a quote of $812 (in addition to the $99 visit charges)!! The garage door pulley was broken. I bought the 3" door pulley in Lowes for all of $12.98 (+taxes) and fixed it myself. Since the other side was working well, I mimicked that side to fix the bad side. I would never ever recommend your company's services to anyone. I understand there are good servicemen too.. it's time you talked to the technician who came today. Thanks and good night.
- Lava Bogg
Edison, NJ
Way too expensive. They force you to change everything rather than just one part. Changing 4 pulley would have coated $450.
- Vasu Raghu
Brick, NJ
Was told 3-6 pm, waited at a newly purchased house that’s empty for 4 hours. Nobody called me to notify me that they wouldn’t make it on time. Doesn’t seem like the technicians fault, the girls at the office didn’t seem like it was a big deal that nobody called me to tell me they wouldn’t be here. I cancelled my appointment after waiting in the driveway for 4 hours. Wasn’t paying $90 for them to show up 4 hours late. I suppose I’ll try and reschedule, but a 3 hour window is tough to navigate.
- Tom Orrok
Lakewood, NJ
Replaced springs on garage door. Good service, really quick. Bobby was a nice kid????
- Mary Fenton
Toms River, NJ
Over priced
- Daniel Remollino
Monroe, NJ
I don't think the technician knew I knew what's wrong. I was told the opener needs to be replaced And the fee was 499.00, when a repair is all that was needed. Putting a chain on track should not be difficult for an experienced technician. I can give 1 star for showing up
- Pat Jones
Freehold, NJ
4/14/20 I just came home to a broken garage door. I had the whole garage door mechanism replaced for over 1,400.00 almost 1,500.00 and it’s broke... I called this company and was informed there will be an $89.00 service fee! After 3 weeks this isn’t covered? After raising my voice I was then informed she didn’t know what “ my warrantee covers?? Are you kidding me.. after 3 weeks she would even say that to me! I asked for a supervisor and then was informed no one there.... DO NO USE THIS COMPANY!
- Pat Gallo
I am sorry there was an issue with your door and the misinformation that you received from the call center after hours. We would never charge a service fee on work that was just performed. I am glad the technician was able to correct the issue that you had today. If you have any questions don't hesitate to contact us.
RIP off. Just cost me $94.90 for nothing. Ad says $89 winter special. That includes tune up and winter element lubrication. $89 includes nothing. Do not do business with this company.
- John Mcgrogan
I am sorry that you had a negative experience with our service. The fee includes a 25 point inspection. Changing worn and unbalanced spriings is not included in the fee. We will gladly refund you your money. Just keep in mind for your safety it is highly recommended to have your springs changed out.
Parlin, NJ
Service man great job One star goes to price over $500.00 to fix springs and cables Is a RIP off Would I recommend your company...yes if I had millionaire friends...but no never .
- Garrett Pechillo
Product:
Monmouth Junction, NJ
I had a situation where cables snapped on my automatic garage door and I was unable to get my car out of the garage. Needless to say I was in a blind. Garage door repair services will not give a repair quote over the phone as they say that they have to see the job first and each service charges a service charge so unless you shell out money for service charges to get multiple estimates you are basically stuck with one company and you can only hope you called the right one. I called Precision Overhead Garage Door Service in my local area. When I googled garage door repairs this service came up and they had a very informative website so I called for service. Their tech determined that I needed new cables, springs & pulleys & the repairs were completed very quickly in 35 minutes. When I got their bill I went into total shock. For a 35 minute repair & replacement of springs, pulleys & cables I feel that I was ripped off with a charge of $729.32. I immediately checked their pricing and found out according to Home Advisor that based upon reports from 34,085 Home Advisor members that the average range of garage door repair costs including parts & labor is between $147. to $341. I next checked with Home Guide wherein it is reported that the average garage door repair costs are from $120. to $290. including all parts & labor. The cost of a new garage door opener with motor, parts & labor to install would have been significantly lower than their repair cost. This Company appears to be shockingly high priced and overpriced in my estimation. Although the repair was done and done so very quickly it is not worth this exorbitant charge and I would not recommend this company to anyone who is concerned about repair costs.
- Jim Germaine
Rumson, NJ
Recommend by a neighbor
- Isabel Moreira
Product:
Bayville, NJ
Absurdly overpriced! Would never recommend. Quoted $587 to replace $100 worth of parts (broken spring) I understand they are allowed to make a profit but markup is out of line! I declined and had to pay the service charge .
- Kenneth Gerb
Millstone, NJ
Mark did a good job and was very happy with the results. The almond door looks nice and was worth the wait it took to come in. Door is attractive and works well.
- Patty O'neill
Product:
Toms River, NJ
Hi was not happy with service call. Asked tech to add a screw to garage door and he refused...also asked him to tighten top wood base bracket and he also refused, all the time trying to selll me a new system and telling me how"bad" my current unit is. Would not recommend again... $94.00+ for 30 seconds of work to adjust the eye that still didnt work well.
- Charles Broderson
East Brunswick, NJ
I was leaving a 5 star rating but the first star was not allowing me to press on it. Excellent service
- Terri Robin
Brick, NJ
I called to get my garage door repaired because a spring cord snapped. I called and the person they sent said that the door has to be replaced and it would cost too much to repair. Well I went online and found out how to fix the door. And the door is working again thanks to the internet and Home Depot for the parts. Next I'll be securing the springs with safety cords myself. If you have a wood door don't call them it appears they do not repair wood doors.
- Paul R
(609) 879-4171
(609) 879-4171(732) 964-9773
(732) 964-9773(732) 391-4199
(732) 391-4199(732) 719-4666
(732) 719-4666Office: (732) 836-9090
225 Chambersbridge Rd
Brick, NJ 08723
Office: (732) 960-2775
100 Ryders Ln
Milltown, NJ 08850
Licenses
NJ License #13VH00929100
If you are looking for service in Camden, Gloucester, Salem, Cumberland, Atlantic, Burlington, or Cape May County please visit:
precisiondoor
southjersey.com
I'm waiting to receive a copy of the receipt for my payment before I respond.
- Frank Hamilton