Read what people are saying
about Precision Door Service in:

Exceptional service from Richie Rathburn. The job was completely satisfactory in all ways. The service was timely and professional. Richie worked quickly and skillfully, leaving behind no trace of work having taken place except for a fully functioning garage door. Thanks.

- William Cacossa

Thank you.

- Herb Rubel

Good job.

- LLoyd Kornblatt

Excellent phone contact. Outstanding service and craftsmanship. Better than expected. Courteous, knowledgeable, and clean technician. Excellent overall.

- Debra Rudman

Richie did a great job! Happy with the repairs and information.

- Laurie Pettola

Great job!!

- Lawrence Heim

Very personable, professional and knowledgeable. Service was performed very promptly.

- Forrest House

Gary was very knowledgeable about the product. He was quick in zeroing in on the defect and working on a fix. He is very good at what he does.

- Saba Murugiah

I was very satisfied with the job Richie did. He was quick, courteous, and did an excellent job.

- Madeline Kessler

Very knowledgeable. Fast Service. Very informative.

- Sal Cowan

The technician arrived at the time he was scheduled. He diagnosed and fixed the problem immediately. I would recommend the service

- Arthur Ungar

Nice work.

- Sarah Stocking

Professional. Friendly. You have a great employee.

- Ernie Curran

Great job.

- Shalini Chaturvedi

Tony was very pleasant, helpful, tidy and the installation was done very nicely in just the amount of time he said.

- Joanne Epply-Schmidt

Please understand: on the whole I was very pleased with the work that Richie did when installing a new (replacement) garage opener. He was very professional and efficient. He also called me in advance to tell me he was on the way. The only complaint I had centered on the $35 extra fee he charged, apparently for "miscellaneous work". He was vague when he explained it and what he wrote on my bill did not clear. I am troubled by this for two reasons. First and foremost, when hc quoted me a price, he gave me a price which I assumed included everything, the opener, the installation, the cleanup, etc. He made no reference to any additional charges. (Note: I had a coupon and he honored this by not charging $89 for the service fee). This $35 additional fee just sort of came out of nowhere. Second, I could even put this aside, except that Richie really did not complete the job. He explained to me that the notch in the beam through which the belt drive ran did not have enough clearance on the one side. He further indicated that he could not do this, because he did not have a saw to widen the notch in the wood. He just left it at that; he never asked me if I had a saw that he could use. I did not raise the issue further, because he seemed to be in a hurry to leave; I guess he had to move on to his next job. (As an aside, why did he not have a saw in his van?) In light of the above, I do request a refund of this extra $35 fee, along with the associated sales tax on this amount. I have one other comment, this one related to your company. I appreciate this on-line opportunity to provide feedback. Interestingly, Richie also gave me a survey postcard which I could fill out and mail back. If you want people to take the time to provide you feedback, it seems that the least you can do is provide a postage-paid card or envelope. Don't make me fill out the survey form and then have to search for a stamp to mail it to you. One last point. Your records probably show "Brad" Ulshafer. Apparently the lady I spoke to who made the appointment heard "Brad" rather than "Fred". Thank you for considering my comments.

- Brad Ulshafer

Gary got the job done!!!

- Carolyn Robinson

Thoroughly professional and knowledgeable. A credit to your company.

- Maria Larkin

Thanks.

- Peter Goyal

Very courteous. Did not mind explaining more than once to a baffled senior citizen who did not understand at first what he was showing me and saying.

- Rose Marie Benedetto

Armando worked from 9:30 am to almost 6:30 pm practically non-stop to install our 2 doors. Very pleased with the job he did. First rate!

- Martin Sacks

Good work.

- Jane Thomas

Great work!

- Donald Molloy

His work was excellent. He was efficient and worked rapidly and cleanly.

- Lila Rugg

Excellent. Was neat and clean. Good job.

- Sonia Agrawal

Technician worked quickly, efficiently and effectively. He was personable and professional. Unrelated to the tech, telephone service needs improvement.

- Frank Chiacchio

Good job.

- Jodi Lee

Wonderful! I love his work.

- Diana Carter

Very pleased with Gillian on the phone and Rick on the job. Fast and good service. Thanks.

- Marc Weiner

Good work.

- John Madiara