Read what people are saying
about Precision Door Service in:

good technician and polite speedy service

- anthony mckenna

Cody stopped by and fixed my garage door. He was extremely courteous, honest and professional. I would definitely recommend your company.

- William King

Brian the serviceman was very nice and helpful.I chose your company because I have used it before and was most satisfied with the work.I would most certainly recommend you to anyone who wanted work done on their garage door.

- Ralph Garfield

Very happy with the install. Quick and professionally done. Love the Door Opener. Much quieter than the old one.

- joanne masco

Cody just left, fixed the problem. He is one of the nicest & most efficient service person I have had at my house. 5 stars to him.

- dino calabrese

I can't remember the mans name but he was wonderful. Explained everything that I needed to know. Most of all I was very impressed with a phone call to say that he would be there within 20 minutes and he was. I would rate him 5 star

- susan bidot

I was so very pleased with the service of technician, Jim Dean, today. He was professional, efficient, skilled and explained everything, including my options for repair. I feel your company is A Class, and Tracy, the receptionist, was very professional as well. Your website is excellent also. That's why I called you in the first place!

- Susan Salkeld

5! They were able to come same day, accommodate my schedule and make the repair quickly and easily. The repair person Cody was friendly and professional.

- Mary Servetah

Yes, I am a repeat customer. I had a garage door rebuild last year because of a broken spring and liked it so much I signed up to get the other door done even though it wasn't in bad shape. Brian was my technician again (by my request) and he is very efficient and informative. He is a very tidy worker and cleans up all parts. I will have him back whenever I need garage door service again. He did such a good job I don't expect that call will come anytime in the near future. Thanks Brian.

- Maureen D

Not sure why we were asked to place a review, but will take the opportunity to express the below average customer service that we received today. We hired Precision about a month ago for an emergency issue that ended up being two new spring replacements. After the job, we noticed that our door was hitting the center rod as it opened and closed. We don't recall noticing this for the 7+ years that we had our door, but honestly can't say 100%. I called Precision to see if the new springs were installed correctly, figuring it might have been an issue with their install. I was told that the tech that did our spring job would come out and we secured an 8-10am slot, but was assured we had the first appointment so it would be around 8am. I planned to go to work late based on this appointment. Come the day of service call, there was no word from the tech or the office. At 9:15, I decided to call. The operator had to call the tech to find out where he was. She came back onto the line to inform me that he was held up at the office and would be at our house in 60 to 90 minutes. Needless to say, I was not happy, but at this point I was going to be late for work anyway, so I kept the appointment. 70 minutes later I get a call from the tech (who was not the guy that did the initial job) who tells me he is 15-20 minutes away. Great! Nice to feel like the customer's time is actually worth something! He arrives, looks at the garage door and tells me that it could not have been the install of the new springs that were causing the door to hit the center rail. It had to be there before they worked on the job. Since he didn't do the job, how would he know that, but I had no choice but to take him for his word. Of course, they could fix it for me, but at a cost. No thanks! My biggest issue with the poor service is the fact that they were late for the service call and that if it was as cut and dry that this problem could not have been caused by the new spring install, why wouldn't the operator (who claimed it probably just needed an adjustment) check with a tech prior to taking the appointment. It would have save me from wasting a morning and honestly, would have save them a waste of a service call. Would I use them again, I don't know.

- Pete sparaco

5. The gentleman who gave me the quote was great. The woman on the phone was efficient + professional. So far, great experience. The price was fair. Looking forward to my install.

- chris meagher

ALL WORK WAS DONE PERFECTLY. JOHN DID AN EXCELLENT JOB. EVERYTHING WAS LEFT NEED AND CLEAN.

- Marc Scher

Service man is knowledgeable, courteous. Came in on time. I'm glad I called them.

- jay patel

Jim was very professional and got the job done quickly. He also did a little improvement at the top of the garage door. That was all good. My only issue would be Precision's over-the-top rates which are quoted only when the technician arrives. Precision charges something like $87 just for the technician to show up. Because a broken spring situation means your car is trapped in the garage, the customer is therefore trapped as well to accept Precision's rates. Discounts that they apply do bring down the price, which helps, and makes the customer feel they are getting a deal.

- Elsa

The technician came the same day, performed the repair quickly and expertly and the cost was lower than I expected. Excellent service. I will recommend Precision to all the people I can.

- Harry Fisher

Cody was great saw the issue and fixed it fast.

- Rick Kapuscinski

Thanks for your work. I picked your name out of the telephone book under GARAGE DOOR REPAIRS because you were identified as a Howell resident. You did a great job. Thank You. I will call you in the future if I need any more work done!!!!

- Taylor HUbble

An exceptional company, from the 1st phone call, to meeting the technician. No surprises, just honest, professional, people. Brian (technician) was fantastic, explained what repair was needed, the cost, & proceeded to complete the job. Thanks Again, Tom.

- Thomas Demaio

I used your service in the past. I would rate your service at a 4. The technician was helpful, knowledgeable and courteous. The only negative was I thought the cost was high based on the short time needed for the repair

- Charles Leone

5 Stars! Brian, who serviced the garage doors, was very knowledgeable and patient in explaining all of our options and answering all of our questions. Excellent warranty for the garage door repair!

- maria koerner

The technician solved the problem I had with the garage door. I was very satisfied with the job done. I give 5 Stars.

- Peter Kassar

Brian was great. He took care of the broken spring in 20 minutes.

- Scott

I thought Brian did an excellent job. He was knowledgeable, courteous and patient with all my questions. 5 stars One question, I notice a wire hanging from the motor that wasn't there before. I am not sure why and would appreciate a call back to discuss.

- Martha Maselko

Gary was great. Knew actually what was wrong and had it fixed within 30 minutes.

- Lisa Ambrose

Your technician Gary Lewis was very meticulous and professional and took the time to perform the installation of 2 new openers without taking any shortcuts. i am a very satisfied customer.

- Ward Ladeau

I appreciated the prompt response to my phone call. Your Tech Jim knows his job and efficiently handles the situation. He completed my request and now my garage door works better than ever. Thanks

- Susan Moore

Repairman arrived quickly and fixed the door in a timely and efficent manner.

- Judith Lajoie

Brian showed up on a freezing cold February weekend evening, diagnosed the problems with my garage door opener, and fixed it. He was efficient, professional, knowledgable and above all friendly. Thanks.

- Patrick Kameen

Very pleased with the prompt response to this problem (spring broken; couldn't raise door to get car out). Technician was courteous and efficient and fixed problem.

- John Ryan

I liked the ad. because it seemed genuine. The technician explained all options for repair or replacement, then proceeded with confidence.

- walter williams